(I) the following situations do not belong to the category of return
1. some minor problems: for example, the thread ends left after sewing of individual shoes, offset printing left after brushing glue on the bottom edge, a little burr on the injection molded sole, exposed thread ends, a little mark after burr peeling, etc.
2. the subjective prejudice of shoe odor, material thickness, size, color difference, etc. is not a quality problem domain.
3. the shoe box is crushed. this problem is mainly caused by transportation.
4. one or two small positioning pinholes and needle jumpers left by the upper when the upper is stepped on
5. washable stains
(II) and goods are refused to be returned without quality problems
if the shoes have no quality problems, the store does not allow them to be returned; please do not dislike the good quality without imagination, and the shoes have smell and other problems. Request for return.
(III), how to return and exchange the goods with quality problems
1. if the shoes themselves have serious quality problems: such as large-scale degumming, large-scale broken skin, open thread, broken bottom, moldy, upper fracture, heel falling off, downwind feet and other problems, please contact us in time within 3 days after receiving the goods to explain that the problem is not very serious, if it can be repaired, if some problems are really serious, please ask customers to take good photos within 3 days from the date of receipt (we will not accept such problems after 3 days, cheap shoes, ex-factory price does not include the cost of after-sales shelf life, which belongs to goods without after-sales shelf life) and send them to us for confirmation and verification. The bags that meet the above conditions before the goods are worn and used will be returned and exchanged, and the return freight for the problem goods will be shared by both parties. (Note: This is easy to understand, you go to the entity wholesale store to pick up the goods, you can not be there a piece of careful inspection and then pay, even if the inspection, or can not guarantee that there is absolutely no problem, you go home to find quality problems, you have to spend their own travel expenses to exchange. In addition, our profit is very low, the profit of the product is not enough to pay the freight. Please forgive me!)
2. if the problem shoes without our confirmation are directly returned by the customer, we will refuse to sign and return them to the buyer, and we will not be responsible for any expenses arising therefrom, or we will send the sky-high freight at will if we confirm and verify the problem shoes but do not confirm the freight, and we will only pay the corresponding part of the freight according to the standard when we send the goods. The shoes that we have verified and agreed to return must be prepaid for freight, because the price paid by express delivery is 1 times higher than the prepaid price


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